We look at trends in trends in technical communication for 2020 and beyond from three perspectives: skills, technology, and a section we called "but".

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December 19, 2019

75. The Christmas episode

For our 75th episode, we have some fun at the British Museum. 

We looked at some of the objects through the eyes of a technical communicator.

On the way, we managed to get a few things wrong. We mispronounced Jean-François Champollion's surname. It also turns out that the rules to the Game of Ur were discovered on a cuneiform clay tablet in the late 1980s. 

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Treasury of Education for Women

Tom Scott vs Irving Finkel: The Royal Game of Ur

 
 
In this podcast, Ellis talks to Madi Weland Solomon about taxonomies, metadata and ontologies.
 
We discuss:
  • What is metadata?
  • What is a taxonomy?
  • What is an ontology?
  • Why are taxonomies important to organisations?
  • How important are standards and policies?
  • How should an organisation develop a strategy for taxonomy?
  • Roles and responsibilities
  • How can a taxonomy expert help them?
  • What are the pitfalls? What shouldn’t you do?
  • Who is doing it right?
  • Is it only for big organisations?
  • Are there any tools that can help?

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We have a hashtag for the podcast - #cherryleafpodcast 

You can use it to comment on the episodes on social media. 

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Yvonne Cleary is a lecturer in Technical Communication and Instructional Design at the University of Limerick, in Limerick, Ireland. 
 
In this podcast, Ellis talks to her about the courses at Limerick and her current research project. Yvonne is currently writing a book about technical communication practice, and, as part of that, she is interviewing technical communicators to gain insights about the field in the UK. 
 

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We have a hashtag for the podcast - #cherryleafpodcast 

You can use it to comment on the episodes on social media. 

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More information:
 
To contact Yvonne: yvonne.cleary@ul.ie
 
 

We spoke to some of the delegates at the MadWorld Europe 2019 conference, which was held in October in Dublin. There's also some recordings from the conference itself.

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We have a hashtag for the podcast - #cherryleafpodcast 

You can use it to comment on the episodes on social media. 

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More information:

Cherryleaf helps you find better ways to create and manage your content

To contact Cherryleaf: info@cherryleaf.com

Client stories are where we talk about some recent projects. This episode relates to clients who have created a content strategy for their user assistance. 

 

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Cherryleaf helps you find better ways to create and manage your content

To contact Cherryleaf: info@cherryleaf.com

Client stories are where we talk about some recent projects. This episode relates to clients who have created API documentation and developer portals.

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Cherryleaf's API documentation writing services

To contact Cherryleaf: info@cherryleaf.com

September 26, 2019

69. TCUK 2019 - The review

We reflect on the main themes contained in the presentations at the Technical Communication UK 2019 conference. 

This conference is hosted by the Institute of Scientific and Technical Communicators. 

 

To contact Cherryleaf: info@cherryleaf.com

September 13, 2019

68. TCUK 2019 - The interviews

This episode contains interviews recorded at the Technical Communication UK 2019 conference. 

This conference is hosted by the Institute of Scientific and Technical Communicators. 

 

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Cherryleaf's recruitment service

To contact Cherryleaf: info@cherryleaf.com

We look at ways you can discover the average salary offered in different locations for Technical Authors.

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Cherryleaf's recruitment service

To contact Cherryleaf: info@cherryleaf.com

Flickr CC image: Fotos 4RR

We look at the different types of platforms you could you use for an intranet.

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Cherryleaf

To contact Cherryleaf: info@cherryleaf.com

Shwetha Madhan works as an Information Developer for VMware, in Atlanta Georgia. She recently worked on a new approach to the release notes for the Workspace ONE product, where VMWare effectively turned them into a powerful marketing tool. 

They achieved a 7-fold increase in their click through rates (CTRs) by implementing a new tone of voice and engagement strategy.

We discuss this change, and how it has resulted in more searches with higher CTRs. 

More information:

Advanced Technical Communication training course

Cherryleaf

To contact Cherryleaf: info@cherryleaf.com

We take a deeper look at Schema.org/HowTo, which Google is promoting as the way to get instructional content to appear in the snippets box.

There's a video to accompany this episode:

How you could make your Help topics appear at the top of the Search Engines

More information:

Advanced Technical Communication training course

Cherryleaf

To contact Cherryleaf: info@cherryleaf.com

We talk to Alexandra White, a Technical Writer on the Ad Manager team at Google.

We discuss conference speaking, and creating compelling multimedia content for technical communication. 

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Cherryleaf

To contact Cherryleaf: info@cherryleaf.com

We look back on the presentations at The Evolution of TC 2019 conference. This was held in Sofia, Bulgaria. 

Evolution of TC conference website

Evolution of TC 2019 podcast workshop

rundoc

Cherryleaf

To contact Cherryleaf: info@cherryleaf.com

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