In December 2020, a "Reuse Files" button mysteriously appeared in the browser version of Microsoft Word. There doesn't appear to be any documentation about it on the Microsoft website.

What does it do? 

In this episode, we do some investigating to find out. 

More information:

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

 

On social media, we asked "what are the most common problems organisations make with developer portals and API documentation?"
 
In this episode, we look at the responses we received. We also discuss some of the other common mistakes that we've come across. 
 

We look at some of the common content challenges organisations face with their developer portals, and ways to fix them. We also look at creating a friction log, and the complexity of banking related APIs. 

 

More information:

Cherryleaf's API/developer documentation writing services

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

We discuss the lessons we've learnt so far from training in a virtual classroom environment during the Lockdown. 

 

More information:

Cherryleaf's training courses

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

Ellis donned his finest brocade waistcoat and riding boots for an episode that was recorded in one of the locations used in the Bridgerton TV series. 

He discusses the location, and the impact of Brexit on technical writing companies such as Cherryleaf. 

 

Image by Maxwell Hamilton, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=52540109

EU/UK TRADE AND COOPERATION AGREEMENT (see Annex 4 CPC 84)

More information:

Cherryleaf website

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

We spoke to Deborah Reid, Lead Tester at Bloom & Wild, about usability testing. 

We discuss:

  • What is testing?
  • Is it only about accessibility?
  • Where is it used?
  • Why should organisations worry about testing/do testing?
  • Does it need a specialist to do it?/ What skills are needed?
  • How did you become a tester/what attracted you to it?
  • How is it done?
  • Browser developer tools
  • When should you test? 

Deborah's Twitter account:

@deborah_reid19

More information:

Cherryleaf website

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

We asked the people who receive the Cherryleaf newsletter what was one goal (relating to work, career, or work-life balance) that they were setting for 2021. We received a lot of replies – thank you.

In this episode, we go through what you told us. 

More information:

Word clouds from your responses

Ankerwycke

Cherryleaf website

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

Another walking podcast, this time it's from Bedfont Lakes country park in west London.

We gaze into our crystal ball and make predictions for the future of technical communication for 2021 and beyond. We also share the thoughts of others in the profession. 

Twitter thread:

What trends do you think there will be in Technical Communication (including UX writing) for 2021 and beyond?

LinkedIn thread: 

What trends do you think there will be in Technical Communication (including UX writing) for 2021 and beyond?

 

Cherryleaf website

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

The DevPortal Awards bring together the API community to recognize, celebrate and learn from the world’s greatest developer portals and their API documentation. Ellis is one of the judges. In this podcast, he talks about the criteria the awards use to assess the different developer portals.  

 

DevPortal Awards

Cherryleaf website

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

Cherryleaf 

Image of Penton Hook by Motmit

November 5, 2020

97. The Remote Work Decade?

We discuss a thread by Chris Herd on Twitter about working from home, and the future of work. 

 

Chris Herd's thread on Twitter.

 

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

Cherryleaf 

We talk to Bart Leahy about his career as a Technical Writer and his book, Heroic Technical Writing: Making a Difference in the Workplace and Your Life.

 

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

Cherryleaf 

Ellis describes his experience of writing and publishing a book on Kindle. He also discusses creating an audiobook for Audible and the latest options for printing a paperback book. 

 

More information

https://kdp.amazon.com/

https://www.acx.com/

https://www.postermywall.com/index.php/posters/search?s=ebook#

https://www.fiverr.com/

 

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

Cherryleaf 

Ellis was recently a judge for the UK Technical Communication Awards 2020. In this podcast we look at the process for judging the entries, and the variety of content submitted. 

More information:

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

 

Organisations that take a controls-based approach to auditing typically need controls-based procedures. We look at how they differ from other policies and procedures. We also discuss how we're approaching procedures writing projects during the lockdown. 

More information:

Cherryleaf procedures writing services

Cherryleaf newsletter

To contact Cherryleaf: info@cherryleaf.com

 

Photo by Charles Deluvio on Unsplash

We're taking a summer break.

 

In the meantime, you might be interested in our quiz:

 

What is your organisation’s internal communication style?

 

Complete this questionnaire to find out, and we’ll send a personalised assessment to you by email.

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