The Cherryleaf Podcast

Cherryleaf Ltd.’s podcast on becoming a better technical and business communicator. www.cherryleaf.com

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Episodes

Friday May 12, 2023

In this episode, we talk about writing procedures that are needed for regulatory compliance.
By this we mean organisations that might be investigated by a regulatory body.
We describe the different approaches to creating the content. 
We'll post a transcript to the Cherryleaf Blog.
 
About Cherryleaf:
Cherryleaf
 
 

Tuesday Apr 11, 2023

We wanted to talk about some ideas that we've taken from Google on how to present elearning video content. And to share them in case you are also involved in e-learning, and you wanted to copy these ideas as well.  
 
We examine one of Google's videos from its UX Design course. These courses are on YouTube, so it’s possible to view them without having to sign up to a course.  
 
Link to the video:
Intro to UX (User Experience)
 
We'll post a transcript to the Cherryleaf Blog.
 
About Cherryleaf:
Cherryleaf

Sunday Mar 12, 2023

It's been about three months since ChatGPT was launched. And we thought it would be good to look at really the status of what ChatGPT might mean for the future of technical communication.
And we did a blog and we did some experiments back in December, as have others, and people have reflected on the pros and cons of it.
And we thought it would be good to take a look at it today.
--
We'll post a transcript to the Cherryleaf Blog.
 
About Cherryleaf:
Cherryleaf
--
More information:
Wie gut ist Künstliche Intelligenz in der Technischen Dokumentation?
https://www.parson-europe.com/de/blog/kuenstliche-intelligenz-chatgpt-technische-dokumentation
 
Cherryleaf: What will ChatGPT mean for the future of technical communication?
https://www.cherryleaf.com/2022/12/what-will-chatgpt-mean-for-the-future-of-technical-communication/
 
ICMS GmbH: https://www.icms.de/kuenstliche-intellig enz-in-der-technischen-redaktion-fluch-oder-segen/
 
Pinecone: Generative Question-Answering with Long-Term Memory https://www.pinecone.io/learn/openai-gen-qa/ 

132. Dealing with a layoff

Monday Feb 13, 2023

Monday Feb 13, 2023

In January 2023, there's been quite a few layoffs in the tech sector. It's reported that Google has laid off 12,000 people, Microsoft 11,000, Amazon 18,000, Salesforce 8000. And there's also been layoffs at Meta, Cisco, Spotify, and other organisations.
In this episode, we're going to look at dealing with being laid off or being made redundant.
We'll post a transcript to the Cherryleaf Blog.
 
About Cherryleaf:
Cherryleaf

Wednesday Jan 11, 2023

We talk to Diana Logan, Manager, Technical Writing at GitLab, about Gitlab’s approach to documentation and code.
We discuss:
Working in an “Docs as Code” environment
The upcoming GitLab Docs hackathon
Working for a fully remote, asynchronous organisation 
We've posted a transcript to the Cherryleaf Blog.
 
More information:
GitLab Docs Hackathon 23 - 27 January, 2023
Five fast facts about docs as code at GitLab
How to update GitLab documentation
About Cherryleaf:
Cherryleaf

Tuesday Dec 13, 2022

It’s that time of year for us to gaze into our crystal ball and share your and our predictions for the future of technical communication for 2023 and beyond.
Thread on LinkedIn
Thread on Twitter
We've posted a transcript to the Cherryleaf Blog. 
About Cherryleaf:
Cherryleaf

Friday Nov 11, 2022

We asked on Social Media
Someone joins as/becomes a manager of technical writing team.
What would you advise they do in their first 90-100 days?
In this episode, we go through the responses we received.
We'll post a transcript to the Cherryleaf Blog. 
About Cherryleaf:
Cherryleaf
 
The five pillars of content strategy:
https://www.scroll.co.uk/wp-content/uploads/2019/08/Five-Pillars-Approach-toolkit.pdf

Tuesday Oct 11, 2022

We look at optimising technical documentation for Search Engines.
We'll post a transcript to the Cherryleaf Blog. 
About Cherryleaf:
Cherryleaf
Links:
Podcast 62 Looking back on the presentations at The Evolution of TC 2019 conference
99 Percent Invisible: Search and ye might find

127. Creating Playbooks

Sunday Sep 11, 2022

Sunday Sep 11, 2022

We look at playbooks. We ask: what are they, and why create them?
We also discuss our approach for creating playbooks, and the different ways to publish them. 
We'll post a transcript to the Cherryleaf Blog. 
About Cherryleaf:
Cherryleaf
Links:
https://trainual.com/manual/what-is-a-business-playbook-and-how-to-use-it-to-scale
https://sterlingwoods.com/blog/business-playbook/
https://www.tensorflow.org/community/sig_playbook?hl=en
https://docs.apigee.com/api-platform/troubleshoot/troubleshooting-introduction?hl=en
https://developers.google.com/business-communications/business-messages/files/bm-brand-playbook.pdf?hl=en

Monday Jul 11, 2022

We look at the value of retrospectives at the end of a documentation project, and how you can run one. 
We'll post a transcript to the Cherryleaf Blog. 
About Cherryleaf:
Cherryleaf
 
 

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