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The COVID-19 coronavirus is having a huge impact on people and organisations. With so many things that could be about to change, how should technical communicators respond? In this...

We talk to Sara Feldman, about how the writing in technical writing needs to evolve. We discuss: The driving forces that are impacting our audience’s context in ways we need to acc...

We talk to Jen Lambourne, Knowledge Management Lead at Monzo Bank, about her current work at Monzo and her previous role at the UK's Government Digital Service.  ----- More informa...

We look at working from home during the lockdown. ----- More information Cherryleaf - for technical communication that keeps customers. Cherryleaf newsletter To contact Cherryleaf:...

We look at the importance of communication in leadership. We look at how communication needs to adapt to different contexts. Note: This recording was made before the Coronavirus cr...

We look at the steps you need to take if you need to urgently create or update your Business as Usual policies and procedures.  -- More information Cherryleaf Cherryleaf newsletter...

Google has developed two technical writing classes for developers, which it has delivered to thousands of its own staff. In late February 2020 it made these accessible to people ou...

Rahel talks about Babylon Health and her role as Director of Content there. We discuss content strategy, content design, and the issues Babylon Health faces. We also look at the sk...

Go back to 2010 and the talk was about users writing the documentation.  But what happened?  ----- Cherryleaf helps you find better ways to create and manage your content Cherryle...

How do you keep on top of the news and trends in technical communication? We share share the different channels that we use learn about the latest developments.  If you've got a so...

We look at trends in trends in technical communication for 2020 and beyond from three perspectives: skills, technology, and a section we called "but". ----- More information Cherr...

75. The Christmas episode

For our 75th episode, we have some fun at the British Museum.  We looked at some of the objects through the eyes of a technical communicator. On the way, we managed to get a few th...

  In this podcast, Ellis talks to Madi Weland Solomon about taxonomies, metadata and ontologies.   We discuss: What is metadata? What is a taxonomy? What is an ontology? Why are t...

Yvonne Cleary is a lecturer in Technical Communication and Instructional Design at the University of Limerick, in Limerick, Ireland.    In this podcast, Ellis talks to her about th...

We spoke to some of the delegates at the MadWorld Europe 2019 conference, which was held in October in Dublin. There's also some recordings from the conference itself. -- We have a...

Client stories are where we talk about some recent projects. This episode relates to clients who have created a content strategy for their user assistance.    More information: Che...

Client stories are where we talk about some recent projects. This episode relates to clients who have created API documentation and developer portals. More information: Cherryleaf'...

We reflect on the main themes contained in the presentations at the Technical Communication UK 2019 conference.  This conference is hosted by the Institute of Scientific and Techni...

This episode contains interviews recorded at the Technical Communication UK 2019 conference.  This conference is hosted by the Institute of Scientific and Technical Communicators. ...

We look at ways you can discover the average salary offered in different locations for Technical Authors. More information: Cherryleaf's recruitment service To contact Cherryleaf: ...

We look at the different types of platforms you could you use for an intranet. More information: Cherryleaf To contact Cherryleaf: info@cherryleaf.com

Shwetha Madhan works as an Information Developer for VMware, in Atlanta Georgia. She recently worked on a new approach to the release notes for the Workspace ONE product, where VMW...

We take a deeper look at Schema.org/HowTo, which Google is promoting as the way to get instructional content to appear in the snippets box. There's a video to accompany this episod...

We talk to Alexandra White, a Technical Writer on the Ad Manager team at Google. We discuss conference speaking, and creating compelling multimedia content for technical communicat...

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